After you make your purchase from Eterna Jewellery: The jewellery will be made to order and the processing time will fall between ten to fifteen business days. The delivery time will be confirmed by email when the order is placed and tracking information will be provided on the same day the product is shipped. If there are any questions concerning the delivery time, please don't hesitate to contact us. Shipping time will depend on where the product is shipped.

All our products will be delivered by SF Express and all shipments are fully insured.

If there are shipping fees charged with the shipping, it will not refunded in any case.

If changes are made to the jewellery or if there is a delay to the shipment, we will notify you about the shipment schedule immediately. If you have any questions about the shipment, please don't hesitate to contact us.